Customers who receive unsolicited email in their Road Runner inbox have two options for reporting that mail to Road Runner.
Note: This request that complaints be forwarded as attachments is new for us as of February 2010.
An Important Note Regarding Unsolicited Email Complaints
In an effort to provide better service to our customers, we are forwarding some complaints we receive to other ISPs and senders who have signed up for feedback. Your email address will be removed from any complaint we forward; however, since the process of forwarding the complaints is automated, we must ask that you please do not include any personal information (full name, street address, phone number, account information, etc.) in your spam complaints.
Below are instructions on how to forward mail as attachments for some common email client programs.
Windows Live Mail, Windows Mail, and Outlook Express:
You'll first have to setup Outlook to forward messages as attachments:
Now that you're setup to forward messages as attachments, follow these steps to report spam to Road Runner.